The staff and students at Elevate Beauty pride themselves on providing you with quality service and excellent customer care. We appreciate your support for this invaluable hands-on training that is vital in our student’s learning path.
• Our menu prices are approximately 50% less than the industry standard for a licensed professional due to student performing all services.
• Consultations for all hair services are offered free of charge and are highly recommended for first time clients and for chemical services. During the consultation, the instructor will provide the student the coaching required to decide what is best for your needs. Should there be any previous over-processing due to prior chemical services, heat damage or any other issues with your hair that may affect the outcome of your hair service, you will be made aware and provided recommendations before your service is started.
• We do not issue refunds on services and by signing our client waiver form, you are confirming your consent that you are being worked on by a student where exact results cannot be guaranteed.
• Should you have any questions or concerns about the service you have received at the school, please do notify us within one business day of your service as this feedback is critical to the student’s learning. If you are not satisfied with the work performed, we will book a return appointment so that your service results can be visually inspected by the student and the instructor. At that time, we will make every effort to correct any problems to your satisfaction. Due to your initial service already being discounted because a student was performing the work, you may be charged a fee of up to 75% off the second service provided to correct the issue.
Thank you for supporting our students by allowing them the opportunity to gain valuable practical experience.
